Summit: 2019 Operations Manager Job for a Travel Group in Nairobi
Our client, a travel company focusing on business and leisure travel, is looking for an Operations Manager for its office in Nairobi. The successful candidate will manage and oversee the day to day activities of the Travel, Tours and Sales Teams. He/She will provide support to the Managing Director when it comes to report writing, tenders, strategy, direction, and liaison with high level clients and other Directors.
Key Responsibilities:
- Interact regularly with the Finance Director provide the team with high level support in regard to credit management and debt collection as/when required
- Liaise with the airlines, hotels, Travelport, Amadeus and other key suppliers
- Oversee day to day client communications and ensure clients are not being made to wait
- Take a keen interest in the web site/online platform and the related Hub Spot data capture
- Cover for MD, together with the Finance Director, when travelling
- Instill disciplines in the front office among all team members and handle together with Finance Dir.
- Visit key clients and ensure the weekly program of the sales team is delivering results
- Tracks Competitors developments
- Ensures quality of service and the fulfilment of the brand’s quality promise
Qualification:
- College/University education- added advantage within travel & tourism sector
- At least 5 years of experience in the Tourism sector in a similar role
- Proven organizational and communication skills
- Understanding of the local & international markets, along with strong trade networks
- Excellent people and interpersonal skills
- Outstanding written & oral communication skills in English essential
Education: Diploma
Job Type: Permanent
Location: Nairobi City Kenya
Career Level: Senior Management
Salary: KES 225,000.00
Deadline: October 27, 2019
Applications
Only short listed candidates will be contacted.
Please do not apply if you do not meet the requirements of the job.