Jubilee Insurance: 2019 Pension Administrator Intern

By | February 25, 2019

Jubilee Insurance: 2019 Pension Administrator Intern

Closing Date: Mar 4, 2019

Location: Nairobi, Kenya

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com.

We currently have an exciting career opportunity for a Pension Administrator reporting to the Head of Corporate Pensions, Life & Pensions Department, and the position will be based in Nairobi.

Role Purpose

The position holder will be responsible for conserving existing business while providing superior service to retirement benefits business clients (deposit administration) in full compliance with the laid down procedures and guidelines as set out in the operations manuals.


Business Growth: Conserving existing business and offering alternative products to existing clients e.g. annuity, cross sell and following up/providing leads for new business

Relationships Management: Building strong business relationships with our existing clients and intermediaries

Data Management: Maintaining accurate records for the retirement benefits clients (Deposit Administration Clients)

Customer Care: Providing superior services to Retirement Benefits clients. Making regular visits to clients and preparing reports on the client’s needs

Implementing Benefits: Processing & ensuring timely settlement of payments, issuance of members statements, preparing accounts and other benefits within the set service standards

Statistical Analysis & Returns: Preparing summary/ statistical reports of the Retirement Benefits schemes. Also preparing returns in respect of the Retirement Benefits schemes as assigned for submission within the timelines provided

Scheme Compliance: Ensuring all schemes are managed and administered in full compliance of existing legislation

Key Competencies

Visionary Entrepreneurial Spirit

Market Awareness

Customer Focus

Continuous Innovation

Ownership & Commitment

Team Spirit

Functional Skills

  1. Retirement benefits management


(Mathematics/Statistics/Actuarial Science), BCOM (Accounting/Marketing) or any other similar qualification from a recognized university.

Knowledge in computer programming and standard software packages

Knowledge of legislation governing Retirement Benefits and Insurance in Kenya

Relevant Experience

Minimum of Two years’ experience in insurance and retirement benefits industry &/or Progress in Actuarial or relevant professional exams.

Applications to be sent to Recruitment@jubileekenya.com quoting the Job Reference Number and

Designation given above before 3rd March 2019.

Only shortlisted candidates will be contacted.