Form One Selection and Placement Frequently Asked Questions and Answers

2024 Form one Selection, Placement Frequently Asked Questions and Answers: Education Official

SN^o	Frequently Asked/Received complaints	Possible Causes	Solutions
1	Letter not available	Failure to select the correct County or sub-county where the learner sat KCPE Failure to apply the correct link based on the category of school where the learner was placed. Poor internet connectivity or low bandwidth Systemcongestion	Contact Support Centre
			via E-mail:
			placement@education.g
			o.ke
			Confirm the correct
			County or Subcounty
			from the KCPE results of
			learner
			Ensure that the correct
			link is selected as per
			category of school.
			Ensure enough bandwidth
			or internet connectivity
			Try accessing the system
			during off-peak hours

2	Learner placed in a school that he/she never chose	Learners are placed based on Merit, choice and availability of vacancy
		There was no vacancy in the school of choice	Encourage learners to report to the school where they were placed or submit requests preferred school
		Some learners fail to select any school	Confirm the choices first – this can be done at the primary school
		Some learners allege that they didn’t choose the school while they did.
3	Request to change school	Distance of school from home, especially for disabled parents Medical conditions Individual preference	Place request in school of preferred choice
4	Wrong Gender placement	Error emanating at the point of KCPE registration at the school.	Refer to the CDE Primary School to initiate correction of the anomaly by writing to KNEC
5	Placement in a sub-county school away from the learner’s home county.	Change of location by the parent Wrong choice by the learner	Refer to the SCDE

6	Special Need Education (SNE) learners placed in an SNE school that doesn’t match their disability or placed in a non-integrated school	Wrong choice by learner Wrong coding of disability	Refer to Director, Special Needs Education
7	Placement of a learner from a regular school to an SNE school.	Wrong choice by the learner	Refer to CDE
8	Twins were placed in different schools against their expectations.	The system treats them as individuals	Parents to place a request in the preferred school.
9	Learners with lower marks placed in their preferred school as opposed to the ones with higher marks while both were in the same school	Merit Choice Quotas Affirmative action	Encourage learners to report to the school where they were placed or submit a request to the preferred school
10	Refer to various institutions that offer sponsorship e.g. Elimu Scholarship, Jomo Kenyatta Foundation, Wings to Fly, NGCDF, KCB, Cooperative banks, County Governments etc	Lack of awareness of the various Government, non-government bodies, and private institutions that offer scholarships	Refer to various institutions that offer sponsorship e.g. Elimu Scholarship, Jomo Kenyatta Foundation, Wings to Fly, NGCDF, KCB, Cooperative banks, County Governments etc
11	Downloading joining instructions is tantamount to acceptance of joining that school and effectively locks out one from changing schools.	Lack of information	This is a misconception.