Crystal Recruit: IT Customer Support Internship 2019
Location: Nairobi, Kenya
Closes: Nov 2, 2019
Crystal Recruitment is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across East Africa. We work on exclusive assignments as we are a Preferred Recruitment Business Partner for our clients. Our primary activity is permanent placements and temporary staffing for either single, large volume or ongoing staffing requirements. We recruit at all levels from junior to senior and across a broad range of employee categories and sector.
Our Client, Hanmak Technologies Ltd is an ICT firm headquartered in Nairobi, specializing in the development of software application and provision of ICT support. Their Internship Programme is designed and tailored to provide unemployed graduates with professional and practical exposure in their chosen career field through a planned work experience schedule.
The practical experience the intern gains at the worksite is expected to complement the theoretical knowledge gained in a college classroom. The intern is expected to both learn from and contribute to this learning opportunity. The Internship Programme also provides the company with a pool of potential candidates for possible future recruitment.
To be considered, see below requirements;
- Excellent verbal and written communication skills
- Ability to think logically
- Professionalism and dependability
- Willingness and ability to learn and adapt fast to work requirements
- Ability to maintain stable performance under pressure or opposition
- Willingness to travel
- Customer focus and ability to understand and appreciate different business processes
- Good memory of how windows operating system and application software work
- Excellent presentation skills and ability to demonstrate the workings of an ERP software
- Knowledge in computer network installation and configuration
- Knowledge and a good understanding of databases such as MySQl, PostgreSQL, Ms-Server, Oracle etc
Key Responsibilities
- Presenting and demonstrating the use of software solutions to prospective clients
- Assisting in user requirement specification analysis
- Assisting the development team in testing new software
- Installing software and training users
- Providing software support in person, via telephone and internet
- Assisting in the diagnosis of computer hardware, network and software problems and providing solutions
- Preparing software technical documentation and user guides
- The IT support intern will be expected to fulfill additional duties as assigned
Office Location
Gem Park Complex, On Mombasa Road.
Receiving applications through this LINK and successful interns to start work 1st of November
To apply for this job please visit the following URL: https://www.crystalrecruitment.co.ke/ref_project.php?ref_post=712308 →