2020 Safari Consultant Job at Safari Company In Nairobi
Successful candidate will be responsible for the overall sale of the safaris by providing up to date and informative advice. This includes day to day correspondence with Agents and Direct Clients to determine requirements and assist through up to date knowledge of the destinations and ensuring that all relevant services are confirmed according to the booking requirements. MUST have experience booking/working with Tanzania.
Key Responsibilities:
- Downloading emails and answering enquiries within 24 hours
- Building relationships through regular correspondence, updates and other methods
- Constant dialogue with agents to assess their needs and improve the level of service
- Developing suitable safari itineraries through correspondence, including providing advice
- Preparing an accurate quotation based on up to date rates for requirements of the safari intinerary
- Co-ordinating safari services booked for clients, including confirmation
- Issuing and processing of booking vouchers for required safari services
- Preparing and updating a Service Confirmation Voucher with all detailed information
- Distributing relevant pre-trip information and ensuring that all documentation is provided
- Obtaining post trip feedback from clients
- Handover of the file to the Operations department
- Where necessary, acting as contact person for clients/agents throughout their safari
- Preparing invoice requisitions for clients/agents for the safari services
- Requesting, checking & approving all invoices for all safari files
Qualification:
- Bachelors degree in relevant subject
- Minimum of 5 years of experience in the industry and handling high end tours
- Excellent Communications skills – both verbal and written
- Excellent knowledge of the high end East Africa Touring
- Experience working with Tanzania and Kenya
- Good Leadership skills
Education: Bachelor’s Degree
Job Type: Permanent
Location: Nairobi City Kenya
Career Level: Mid level
Salary: KES 130,000.00
Deadline: December 8, 2019
Applications
Only short listed candidates will be contacted.
Please do not apply if you do not meet the requirements of the job.