How To Get Your Covid Certificate In Kenya

A vaccinated person using a digital health passport app on a mobile phone makes it easy to travel during the Covid-19 pandemic. 

How To Get Your Covid Certificate In Kenya

The Ministry of Health in Kenya launched a self-service portal, also known as Chanjo Kenya to help all residents within Kenya to navigate the Covid-19 Vaccination processes which include checking covid 19 certificate.

Steps for acquiring/checking your Covid-19 Vaccination certificate: 

Step 1: Visit the Chanjo Kenya Website 

Visit the Ministry of Health’s self-service portal here and click on the “Get-Service” button under the Chanjo Portal (MOH NVIP) 

You will be redirected to the chanjo portal where you will be asked to create an account. If you already have an account, sign in.  

Step 2: Create an Account  

Click on “Create Account”, and you will be required to give some information, including your identification type, and the Identity Document (ID) number. Identification type can be:  

  • National ID 
  • Passport 
  • Birth Certificate 
  • Alien ID
  • Military ID 

Once you log on to the portal and click on “Create Account” you will be asked if you have been vaccinated or not.   

Step 3: 

A. If you are already vaccinated: 

If you are vaccinated, you will be required to enter the ID Type and ID Number that you used when signing up to book an appointment or the one you provided at the vaccination center. 

*Ensure you select the Identification Type you used to register for vaccination at the health facility 

Select the options and key in your information correctly and proceed to search. You will see the details you provided at the vaccination center. 

B. If you have not been vaccinated:  

If you have not been vaccinated, you will be asked to choose the type of documentation that you will provide at the health facility during vaccination.   

Make sure that the information you give while creating your account is correct. The first name, middle name, and last name are details that will appear on your Covid-19 vaccination certificate.    

You will also be required to key in your gender, date of birth, contact information, and country of origin.  

Step 4: Download the certificate 

If you are fully vaccinated – meaning you have gotten the two doses of the Astra Zeneca, Moderna, or Pfizer vaccine, or the single dose of the Johnson & Johnson vaccine- you should see a button for ‘Vaccination Certificate’.  

When you click on this button, you will see your Covid-19 Vaccination Certificate with the option to download it as PDF.   

What do I do if I am having trouble downloading my Covid-19 Vaccination certificate from the Chanjo-Kenya portal?  

  1. If you were vaccinated in Kakuma or in Dadaab, you can visit the health facility where you were vaccinated, and you will be assisted to process your vaccination certificate. Ensure you have your identification documents with you. 
  2. You can scroll through the Frequently Asked Questions (FAQ) section on the portal’s home page and you will find answers to some of the common issues raised.  
  3. Visit the Chanjo Kenya help page and submit your issue.  

On the help page, you will be required to give: 

  • Your email address 
  • The phone number you used to register for vaccination 
  • ID type used during vaccination 
  • Describe your issue in detail