How to clear your CRB status in Kenya

The credit Reference Bureau (CRB) is one of the essential agencies in the country. The firm collects information from registered financial institutions.

How to clear your CRB status in Kenya

Clearing your status with a credit reference bureau in Kenya is kinda easy after you’ve checked your credit status. If not, ensure you do that first by using the means mentioned earlier.

If you have a negative report and need clearance to achieve your aim, seek the creditor or financial institution that reported you to CRB by paying KSh 50.  After that, you can now contact the creditor to clear the issue by paying back your defaulted loan or making them realize they’ve blacklisted you wrongfully if you’re sure you don’t owe them any penny.

Once the creditor has cleared you, they will process your clearance certificate. Send the certificate to a CRB-credited company via email for final clearance.

Need further inquiries? Contact the three CRB-credited companies.

Conclusively, it’s worth mentioning that your name may show up on a CRB even if you’ve never defaulted on any creditor. Sometimes, it may result from tax evasion, late loan payment, or other mistakes. Whatever the case, chances are you’ll get cleared faster if you get in touch with the CRB Company that listed your name.

In light of this, you can contact the three Credit Reference Bureaus accredited by the Central Bank of Kenya by the following means.

Contact TransUnion CRB

  • Phone Numbers: +254 768262495, +254 768617074, +254 768253748, +254 706565285
  • Email: kensupport@transunion.com
  • Website: www.transunionafrica.com/kenya

Contact Metropol CRB

  • Phone Numbers: +254709 834 000 / +254730884000
  • Email: creditbureau@metropol.co.ke
  • Website: www.metropol.co.ke

Contact CreditInfo Kenya

  • Phone Number: +254709593000
  • Email: cikinfo@creditinfo.co.ke
  • Website: www. ke.creditinfo.com