KPLC understands that in this new age, power connection is vital in almost each and every home in Kenya for lighting purposes and even cooking.
How To Apply Kenya Power
KPLC has made the steps to applying for power connection even simpler by diversifying the methods on how you can apply for connection.
Here are the Steps to Follow in applying for a first-time power connection through KPLC:
Domestic Customers Application Procedure
This application procedure applies to Domestic (below 25kVA) and Premium applications (Above 25kVA, excluding SMEs with a load between 100kVA to 200kVA). This includes Additional Load and Meter Separation applications.
1. Application
We are encouraging all customers to apply online at https://selfservice.kplc.co.ke and submit the applicable documents (refer to the customer checklist below). You will be provided with an Application Reference Number instantly.
2. Quotation
You will receive a quotation based on your specifications in your inquiry.
The following quotation timelines will apply for various application types;
| Application Connection Type | Time |
| Requiring a meter only | 7 days |
| Requiring low voltage extension | 14 days |
| Requiring low voltage extension (Single phase up to 8 kVa) | 28 days |
| Requiring medium voltage extension and/or transformer | 28 days |
| Requiring connection at high voltage | within the period agreed with the Customer. |
A quotation is valid for ninety (90) days within which payment can be made via the following channels;
- Electronic funds transfer (RTGS) to KPLC Bank Account No. 0104074121608
- Mobile money (Pay bill number 888899, Account No: application reference No.)
- Cheque to KPLC (Quote your application reference number and contact number overleaf of the cheque)
- Cash payment at the KPLC Payment office
3. Construction & Metering
We will obtain necessary consent where applicable to lay electricity supply lines and thereafter undertake construction and metering within the following timelines;
| type of Connection | Time |
| Requiring a meter only | 3 days |
| Requiring low voltage extension (Single phase up to 8 kVa) | 14 days |
| Requiring low voltage extension (3 phase above 8 kVa) | 14 days |
| Requiring medium voltage extension and/or transformer | 28 days |
| Requiring connection at high voltage | within the period agreed with the Customer. |
Customer Checklist: Please attach the following documents when submitting your inquiry for the supplied form
All Applicants
- Copy of National Identification (I.D) or Passport for Non-Kenyans/ Company Registration Certificates
- Copy of your PIN Certificate
- Route sketch map leading to premises where supply is required.
- Copy of title deed and land search documents for ownership of property (to support wayleaves consent)
- Duly filled Supply Contract form (https://bit.ly/3btxjVq)
- Wiring Certificates (Submit any time after issuance of application reference number but before construction of the electricity network)
Meter Separation and Additional Load Application
- Copy of latest Electricity Bill
Additional Requirements for Premium Applications (Businesses)
- Scaled site plan (Preferably in soft copy AutoCAD 2014 lower version/DWG format)
- Load Schedule Details