How To Access Covid Certificate In Kenya
In this article Keweb. co tries to answer the question by publishing the ways one can access covid certificate in Kenya
Below are the most helpful ways to access covid certificate in Kenya
An infographic guide on how to download your Covid-19 Vaccination Certificate
Step 1: Visit the Chanjo Kenya Website
Visit the Ministry of Health’s self-service portal here and click on the “Get-Service” button under the Chanjo Portal (MOH NVIP)
A screenshot showing where to click to access the Covid-19 Vaccination portal on the Ministry of Health’s self-service portal.
You will be redirected to the chanjo portal where you will be asked to create an account. If you already have an account, sign in.
A screenshot of the Chanjo Kenya portal homepage.
Step 2: Create Account
Click on “Create Account”, you will be required to give some information, including your identification type, and the Identity Document (ID) number. Identification type can be:
- National ID
- Passport
- Birth Certificate
- Alien ID
- Military ID
Once you log on to the portal and click on “Create Account” you will be asked if you have been vaccinated or not.
When creating your account, the portal requires you to select if you are vaccinated or not
Step 3:
A. If you are already vaccinated:
If you are vaccinated, you will be required to enter the ID Type and ID Number that you used when signing up to book an appointment or the one you provided at the vaccination center.
*Ensure you select the Identification Type you used to register for vaccination at the health facility
Select the options and key in your information correctly and proceed to search. You will see the details you provided at the vaccination center.
A screenshot of the information needed to create an account if you have been vaccinated
B. If you have not been vaccinated:
If you have not been vaccinated, you will be asked to choose the type of documentation that you will provide at the health facility during vaccination.
A screenshot of the information needed to create an account if you are not vaccinated.
Make sure that the information you give while creating your account is correct. The first name, middle name, and last name are details that will appear on your Covid-19 vaccination certificate.
You will also be required to key in your gender, date of birth, contact information, and your country of origin.
Step 4: Download the certificate
If you are fully vaccinated – meaning you have gotten the two doses of the Astra Zeneca, Moderna, or Pfizer vaccine, or the single dose of the Johnson & Johnson vaccine- you should see a button for ‘Vaccination Certificate’.
When you click on this button, you will see your Covid-19 Vaccination Certificate with the option to download it as PDF.
The COVID-19 Vaccination Certificate in Kenya should look something like this:
A screenshot of the Covid-19 Vaccination Certificate.
What do I do if I am having trouble downloading my Covid-19 Vaccination certificate from the Chanjo-Kenya portal?
- If you were vaccinated in Kakuma or in Dadaab, you can visit the health facility where you were vaccinated, and you will be assisted to process your vaccination certificate. Ensure you have your identification documents with you.
- You can scroll through the Frequently Asked Questions (FAQ) section on the portal’s home page and you will find answers to some of the common issues raised.
- Visit the Chanjo Kenya help page and submit your issue.
On the help page, you will be required to give:
- Your email address
- The phone number you used to register for vaccination
- ID type used during vaccination
- Describe your issue in detail
A screenshot of the Chanjo Kenya help page where you can report any issues encountered on the portal.
Other services available on the self-service portal are.
- Registering for vaccination
- Viewing your vaccination schedule
- Viewing your COVID-19 Registration Information
- Updating your COVID-19 registration information
- Verifying your Kenya COVID-19 Vaccination Certificate