An upmarket Safari company, is looking for a Management Couple for their luxury tented camp in Masai Mara. The successful candidates must have at least 5 years of managerial experience in a high-end Lodge or Tented Camp, be strong leaders and very customer-oriented. They will be responsible for managing the camps guest experience, front-of-house management, monitoring standards throughout the lodge, marketing, reservations, operations, human resources, repairs & maintenance, staff training, profitability and conservation liaison.
Key Responsibilities:
- Day-to-day running of the camp and ensure all operational areas are functioning.
- Maintain effective communication, at all times, with the team & head office.
- Be accountable for all relevant Product delivery and Stock management.
- Commercial accountability for Budgeting and Financial Management.
- Monitor and oversee maintenance issues.
- Prepare Monthly Management reports.
- Complete weekly rotas for the team and always maintain the correct staffing level.
- Ensure Health and safety/fire checks are carried out, as required.
- Ensure Overall property appearance is always pristine.
- Resolve and handle Guest complaints.
Qualifications:
- Hotel Management degree/diploma from a reputable institution.
- Over 5 years of experience in a 5 Star Lodge or Tented camp.
- Very good computer skills – MS Office Suite.
- Excellent Communication and People skills.
- Hands-on and Problem solver.
- Leadership and Management skills.
- Be good motivators.
Please click on the tab below to apply:
- Education: Bachelor’s.
- Job Type: Permanent.
- Location: Maasai Mara, Kenya
- Career Level: Upper Mid-Level.
- Salary: Monthly gross salary: Competitive salary depending on experience.
- Deadline: 4th April 2021.