CIC General Insurance
About CIC Group
The CIC group has for more than three decades shouldered the risks of Kenyans by providing flexible Insurance and financial services built around their needs.With time, we have innovatively created customized products that have cemented our position as a trusted insurance and financial services provider. Our positioning is simplified and captured in our tagline “We Keep Our Word” reinforcing our commitment to the market.
Our Vision
- To be a World class provider of insurance and other financial services
Our Mission
- To help people achieve financial security
Our Core Values
- INTEGRITY – Be fair and transparent
- DYNAMISM – Be passionate and innovative
- PERFORMANCE – Be efficient and results driven
- COOPERATION – Live the cooperative spirit
Our Products
General Insurance
Life Insurance
Health Insurance
Asset Managements
Claims
Claims Process
• Report the accident or theft to the Policeimmediately but not later than 24 hours and obtain a police abstract
• Report the accident to CIC immediately through 0703 099 120, 020 282 3000
• Do Not Accept liability in case of an accident
• Call AA of Kenya on 020 697 9000, 0709 933 000 if you need to tow the vehicle from the scene of the accident (for comprehensive insurance only)
• Clear with the police and take the vehicle to any of our Recommended garage within nairobi (outside nairobi take the vehicle to a garage of your choice) and Notify us.
• Complete and return a claim form obtainable in all our offices and web site.
• Attach the Police Abstract and a Copy of the Driving licence of the person who was driving the vehicle at the time of the accident or loss.
Required Documents
• Download Claim Form
• Original police abstract
• Copy of the diving license for the person driving the vehicle during the accident
• Policy excess
• Assessor’s report
Contact Us
CIC Head Office
CIC Plaza, Mara Road, Upperhill Nairobi, Kenya,
Phone:(+254) 703 099 120 (020