AIG Kenya Insurance Company

By | June 14, 2019

AIG Kenya Insurance Company

AIG is a world leading property-casualty and general insurance organization serving more than 70 million clients around the world.  With one of the industry’s most extensive ranges of products and services, deep claims expertise and excellent financial strength, AIG enables its commercial and personal insurance clients alike to manage virtually any risk with confidence.

In Kenya

Formerly known as Chartis Kenya – and Alico earlier – we have operated locally since 1972, growing to become a market leader in general insurance countrywide. All quite often we have been cited in industry surveys as being the best in product innovation and claims settlement service.
We are a majority-owned subsidiary of AIG Inc, while the minority shareholding is held by Commercial Bank of Africa. We offer a wide range of products and risk management services to both commercial and consumer markets.

Individual

Domestic Package Insurance

This insurance package covers accidental loss or damage to residential homes and or contents of a dwelling house including your valuable items normally carried or worn. It incorporates your personal liability and that of your house hold members.  The policy also covers the cost and expenses that you incur in the event of death of or injury or disease to your domestic servant arising out of and in the course of his or her employment as defined in the Work Injury Benefits Act.

Private Motor Vehicle Insurance

Provides protection against accidental loss or damage to personal private motor vehicles, including the standard accessories and spare parts, as well as cover against legal liability to third parties. Coverage provides comprehensive, Third party fire & theft or third party only.

Benefits

Covers loss and or damaged arising from accidental own damage, theft, fire, bodily injury and or death to third parties and property damage.

Who’s it for?

Corporate and individual vehicle owners.

Commercial Motor Vehicle Insurance

Provides protection against accidental loss or damage to motor vehicles and accessories, as well as protection against legal liability to third parties. Coverage provides comprehensive, Third party fire & theft or third party only.

Benefits

Covers loss and or damaged arising from accidental own damage, theft, fire, bodily injury and or death to third parties and property damage.

Who’s it for?

Corporate and individual vehicle owners.

Motorcycle Insurance

Provides protection against accidental loss or damage to motorcycles and accessories, as well as protection against legal liability to third parties. Coverage provides comprehensive, Third party fire & theft or third party only.

Benefits

Covers loss and or damage arising from accidental own damage, theft, fire, bodily injury and or death to third parties and property damage.

Who’s it for?

Motorcycles owned by corporate entities.

Critical Illness Insurance

Provides diagnosis benefit of a wide range of critical illnesses if diagnosed during the period of insurance.

Benefits

  • Financial compensation in case of an accident/sickness
  • Peace of mind
  • Can be used as a retention/attraction tool to existing/new staff

Who’s it for?

  • Individuals
  • Groups
  • Employees

Image Protector Insurance

Protects policyholder’s liability to third parties in the premises in case of death or injury. It also covers medical expenses third parties may incur due to that injury.

Benefits

  • Financial compensation in case of an accident
  • Peace of mind 
  • Protection from 3rd party liabilities

Who’s it for?

All institutions being visited by 3rd parties.

Individual Personal Accident Cover

Personal Accident insurance can be taken by individuals.  Affords compensation for death, permanent disablement, temporary loss of income due to disablement and medical expenses arising from an accident.

Group Personal Accident Insurance

This is taken out by employers for benefit of employees or by an organization for the benefit of members. It gives compensation for death, permanent disability, temporary loss of income due to disablement, and medical expenses arising from an accident.

Hospital Cash Insurance

Enables one to pay for hospitalisation if one or one’s family are hospitalised from falling sick or after an accident. Coverage is for daily hospital expenses. Cash benefit for accident or illness, starting from the third day (if there is a waiting period) of being admitted.

Benefits

  • Financial compensation in case of an accident/sickness 
  • Peace of mind 
  • Can be used as a retention/attraction tool to existing/new staff

Who’s it for?

  • Individuals
  • Groups
  • Employees

Student Personal Accident Cover

Designed for primary school pupils, as well as secondary and university students, to cover the risk of financial consequences resulting from accidents. This cover can be taken out by individuals or education institutions.

Benefits

  • Financial compensation in case of an accident
  • Peace of mind
  • Institutions can use it as a retention/attraction tool to existing/new students

Who’s it for?

  • Students
  • Educational institutions

Travel Insurance

Tailored to meet all needs of students, groups, individuals, and corporate business travelers. It covers accidental injuries, medical expenses, loss of personal effects and travel delays; hijackings, personal liability and legal expenses.

Benefits

  • Financial compensation in case of an accident
  • Peace of mind

Who’s it for?

All kinds of travelers

Business

Property Insurance

Aviation and Marine Insurance

Liability Insurance

SME Insurance

Claims Service

Customer Service

We take a delicate and objective view of our customers’ needs. We always come up with sustainable solutions to their concerns. Whether the need is as fundamental as insuring a first home or as complex as providing environmental coverage, we have a single priority: Meeting our customers’ expectations and building their trust and confidence in us. Behind every policy we write is our commitment to deliver quality and value.
Some of our unique strengths are: Financial resources, world-class talent, product innovation and customer service excellence.

Claims Management Service

We take pride in a deep claims management expertise founded on a stable financial foundation, which has enabled our commercial and personal insurance customers to manage virtually any risk with comfort and confidence.
Our claims team comprises hands-on professionals working within an ICT-enabled environment to ensure accuracy and speed. This allows us to manage claims by drawing on local, first-hand knowledge of risks, policy forms, business practices, as well as legal and regulatory issues.
The team employs skill and dedication to ensure consistency of claims handling, effective account stewardship and winning strategies. This is the business ethos that cuts across the company, and which we are committed to uphold now and in the future.

Fast-tracked service

We have a facility through which lightly damaged vehicles are assessed on-the-spot and an estimated cost for repairs given. The facility is located on the lower ground floor of our head office at Eden Square Complex, Chiromo Road, Westlands.
This service is open for all our motor policy-holders. Vehicles with light damages are brought to the our drive-in bay, where the damage is quickly assessed and the motorists referred to one of our approved garages to have the repairs done without the need for further negotiation. This is the first and only instant assessment service available in the Kenyan market.
We pride ourselves in the efficient and unmatched claim settling process, where claims of up to Ksh100,000 are fully processed within two working days, provided all supporting documents are duly submitted to us.  

Contact Us

HEAD OFFICE

Eden Square Complex
Chiromo Road, Westlands
P. O. Box 49460-00100, NAIROBI

020- 3676 000

020- 3751800

0723 600500

0723 600400

020 – 3676 001/2